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The Casco Difference
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The Casco Difference Spaces That Inspire
Creating spaces that inspire
The Casco Story In 2000, new mom Cheryl Osborn founded Casco Contractors from her kitchen table. With big ideas, an entrepreneurial spirit and a determination to create something big, Cheryl started winning business. Twenty years later, the company has grown into one of Southern California’s top tenant improvement companies and was recently named the 6th largest female-run business in Orange County. “From the start we did things differently, putting a priority on being more communicative and more transparent about schedules,” Cheryl says. “We made sure we were always on time and understood that change orders were a problem for clients. This was unheard of back then.” Since the early days, Casco has been committed to a singular goal: Create high-quality spaces and finish on time and on budget. To help achieve this ambitious goal, Cheryl created the trademarked “Countdown to Zero” approach, an incentive-based program that rewards teams for being in constant communication with clients and subcontractors, completing a walk-through with all parties, and turning over the project with zero items remaining on the punch list.
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“From the start we did things differently, putting a priority on being more communicative and more transparent about schedules.”
casco D E S I G N S T U D I O
CascoContractors.com CascoContractors .com CascoDesignStudio.com 9850 Irvine Center Drive, Irvine, California 92618
4660 La Jolla Village Drive, Ste. 100, San Diego, CA 92122
The Casco Story (continued)
“Casco constantly strives to go above and beyond our clients’ expectations,” says Casco Chief Operating Officer Karl Sandman. “Countdown to Zero gets the whole team on board with everyone working to get projects as close to perfect as possible.” Using the Countdown to Zero approach, Casco has completed more than 3,000 projects with increased customer satisfaction and a 90% rate of repeat business. Another differentiator: The Casco Design Studio, launched in 2002, allows us to take a Design-Build approach to projects. Through close collaboration between the design and construction teams at every step of a project, clients see savings in both time and budget. “Casco is one of the only companies in Southern California where design and construction are housed under one roof,” Cheryl says. “A one-stop-shop approach simplifies the entire process—from initial plans to final construction. Working as one team reduces confusion and enhances clear communication for powerful results.” As Casco heads into its 22nd year, the company continues to innovate. When COVID-19 hit Southern California in early 2020, Casco quickly responded with a Back to Work initiative focused on making workplaces safer and healthier for when employees returned. With every project, Casco prides itself in partnering with our clients to turn their vision into a reality. “We don’t necessarily change the world,” Cheryl says. “But we create the spaces where other people do.”
casco D E S I G N S T U D I O
CascoContractors.com CascoContractors .com CascoDesignStudio.com 9850 Irvine Center Drive, Irvine, California 92618
4660 La Jolla Village Drive, Ste. 100, San Diego, CA 92122
Contents Why Casco Project Profiles
Awards, Recognition and Membership References
Why Casco?
Leadership Team Casco
Cheryl Osborn Founder and President
Karl Sandman Chief Operating Officer
Jessica Moeller Chief Accounting Officer
Wendy Hoier Director of Business Development
Lisa Luttrell Director of Design Services
Terryl Nirtaut Director of Human Resources
casco D E S I G N S T U D I O
CascoContractors.com CascoContractors.com CascoDesignStudio.com 9850 Irvine Center Drive, Irvine, California 92618
4660 La Jolla Village Drive, Ste. 100, San Diego, CA 92122
Cheryl Osborn President
Jessica Moeller Chief Accounting Officer
Karl Sandman Chief Operating Officer
Wendy Hoier Director of Business Development
Lisa Luttrell Director of Design
Terryl Nirtaut Director of HR
Andy Magana Sr. Exterior Project Manager (EAU)
Heidi Stein Project Account Manager
Melinda Toka Interior Project Manager
Jennifer Holmes Interior Project Manager
Joe Pereira Sr. Superintendent (SD)
Emery Ward HR Specialist
Tan Pham Project Manager
Rudy Fontes Sr. Project Manager
Cassidy Osborn Sr. Project Engineer
Lawrence Garcia Project Manager
Joseph Kaious Project Manager
Nicole Fincher Marketing Specialist
Randy Cielen Field Ops Manager
Marc Gougeon EV Ops Manager
Dynah Tiocao Staff Accountant
Nancy Johnson Designer II (CONTRACT)
Ron Blaker Sr. Field Representative
Rad Vach Exterior Designer III (EV/EAU)
Mary Hulse Receptionist
Kevin Foy Sr, Project Engineer
Colin Haverty Sr. Project Engineer
Ed Bain Project Engineer
Brandon Moorefield Sr. Project Engineer
Lauren Colvin Contract Admin
Sr. Superintendents (4)
Brenda Espinoza Designer II
Gigi Mansi Exterior Designer II
Nicole Bocanegra Project Engineer
Superintendents (7)
Ashley Eckenrod Designer II
Nam Nguyen Exterior Designer II
Asst. Superintendents (6)
Our Commitment We tackle every project with the following promises: Focus on Budget
Maintaining and/or improving on the overall budget is always top-of-mind. Casco’s accounting software uses real-time cost control, so real-time budgets are always available. Our team is well-versed in strategic value engineering. Trustworthy Team Integrity is in our DNA. Our team has the experience and knowledge to deliver the highest quality results and we go out-of-our way to make sure we exceed expectations. Relentless Problem Solving In construction, circumstances can change unexpectedly. We pride ourselves in our ability to adapt to changes and work with clients to find a win-win solution. Strategic Scheduling We understand how important it is to have your workplace up and running as quickly as possible, so we work with you to create a schedule that best fits your unique circumstances. This might mean working in phases, on weekends or during off-hours. Casco has never missed an occupancy date that was agreed upon. Continuous Communication We reward our teams for going over and above when it comes to clear and frequent communication with clients. We know construction jobs can be stressful and always want you to have the information you need at any point. Exceptional Quality From project design and planning to the final walk-through and our Countdown to Zero approach, we hold ourselves to the highest standards and seek to exceed client expectations every time.
casco D E S I G N S T U D I O
CascoContractors.com CascoContractors.com CascoDesignStudio.com 9850 Irvine Center Drive, Irvine, California 92618
4660 La Jolla Village Drive, Ste. 100, San Diego, CA 92122
State-of-the-Art Technology Casco Contractors prides itself on being an industry leader in the use of technology to execute projects as well as manage company operations. We use Procore project management software to Solicit Bids, Create Budgets, Subcontracts, Process and Transmit Submittals and RFI’s, Drawing Revisions, Daily Reports, Schedule Updates and Punchlists. Procore can provide interactive real time snapshots of all project information to the project team members.
Casco also has a full in house Design Team with access to Auto-CAD and Revit in the event that the project utilizes BIM Technology. We feel that our technology allows us to do more with less resources, which allows us to significantly reduce the time to process RFI’s and drawing revisions. This technology is a direct benefit to the client in significant time and cost savings as well as increased access and transparency.
casco D E S I G N S T U D I O
CascoContractors.com CascoContractors.com CascoDesignStudio.com 9850 Irvine Center Drive, Irvine, California 92618
4660 La Jolla Village Drive, Ste. 100, San Diego, CA 92122
Commitment to Diversity and Inclusion As a certified woman-owned business in a male-dominated industry, diversity and inclusion have been core values at Casco Contractors from the start. Empowering our employees to be their whole selves at work is part of our competitive advantage. This is where new ideas come from and meaningful collaboration gets an authentic start. By bringing together people with different perspectives, diverse backgrounds and real commitment to their own individuality, we have built a stronger business. Our focus on diversity also extends to our suppliers. We enjoy working with diverse businesses and have consistently exceeded our own goals. When it comes to inclusion, we believe in giving our employees opportunities to engage and expand their understanding. From individual involvement to meetings and events, we have a variety of programs that encourage everyone to be part of our inclusive culture and diversity dialogue. Casco Cares From our annual charity fundraiser to our on-going work with the Make-A-Wish Foundation, Laura’s House, Families Forward, the
McKenna Claire Foundation and Girls Inc., giving back to the community is central to Casco’s philosophy. We’ve given more than $500k to our non-profit partners. Each year Casco participates in Girls Inc.’s Externship Program. The program assigns rising juniors to complete 80 hours of summer intern work at local businesses to help prepare them for college, today’s workforce, and identify career interests
casco D E S I G N S T U D I O
CascoContractors.com CascoContractors.com CascoDesignStudio.com 9850 Irvine Center Drive, Irvine, California 92618
4660 La Jolla Village Drive, Ste. 100, San Diego, CA 92122
Environmental Policy Casco Contractors, LLC acknowledges that our industry and activities can have a significant influence on the environment both locally and globally. We take pride in our stewardship to innovate and practice sustainability in our everyday operations on our projects across Southern California and our Corporate Headquarters in Irvine, California. We have several LEED APs on staff and have adopted many of the LEED requirements to our projects regardless of its classification. Work with designers and clients to design environmentally efficient spaces as it relates to products and energy consumption.
Comply with all local, state & federal requirements as it relates to sustainable and environmental practices/procedures.
Assess on a regular basis the environmental impact of all of our business operations.
Set annual goals and initiatives as it relates to improving sustainable and environmental practices and operations.
Reduce the environmental effects our operations have on habitats, species, and natural environments. Including the noise pollution to surrounding environments.
Set up our project sites with waste management plans and recycling programs in addition to the local requirements.
Sustainable practices are part of Casco’s culture, and to encourage engagement we offer a “Free day off” each year to employees so they can volunteer to the environmental cause or organization of their choosing.
casco D E S I G N S T U D I O
CascoContractors.com CascoContractors.com CascoDesignStudio.com 9850 Irvine Center Drive, Irvine, California 92618
4660 La Jolla Village Drive, Ste. 100, San Diego, CA 92122
Project Profiles
Chipotle Location: Newport Beach PROJECT PROFILE
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When Chipotle made the bold move to relocate its corporate headquarters from Denver to Newport Beach, they hoped it would signal a new era for the legendary brand. Casco delivered an amazing, ultra-sophisticated office space that is as functional as it is beautiful. All four floors have their own IDF rooms, multiple conference rooms featuring “switch glass” for privacy, new restrooms, and open office space. Other features include a beautiful glass staircase, stunning CEO and executive team offices, and an expansive employee lounge occupying half of one floor.
Project Type Office Project Team Karl Sandman (PEx/PM), Randy Cielen (Field Ops),
Bob Timm (Sr. Superintendent)
Contract Value $11M Duration
14 months Gensler
Architect Address Project Size
610 Newport Center Drive 60,000 SF / 4 floors
Contract Type Lump Sum Completion
September 2020
4660 La Jolla Village Drive, Ste. 100, San Diego, CA 92122 casco D E S I G N S T U D I O
CascoContractors.com CascoContractors.com CascoDesignStudio.com 9850 Irvine Center Drive, Irvine, California 92618
Green Street Location: Newport Beach PROJECT PROFILE
Green Street, a national industry leader in real estate intelligence and investments, wanted an upgrade to their Newport Beach offices that would inspire team members, encourage collaboration and speak to the company’s commitment to innovation. The project leveraged a mix of organic, urban and textured materials and included an elevated break room and branded café, exposed ceilings, lots of natural light, and high-end finished throughout.
Project Type Office/Financial Project Team Kim Steffenhagen (PM), Kevin Foy (PE) and Hector Rodriguez (Super) Contract Value $2.9M Duration 3 months Address 660 Newport Center Dr. Project Size 24,450 SF Contract Type Lump Sum Completion October 2021
casco D E S I G N S T U D I O
CascoContractors.com CascoContractors.com CascoDesignStudio.com 9850 Irvine Center Drive, Irvine, California 92618
4660 La Jolla Village Drive, Ste. 100, San Diego, CA 92122
Hueston Hennigan Law Firm Location: Newport Beach PROJECT PROFILE
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Hueston Hannigan, a leading law firm, turned to Casco to create a sophisticated, modern office for its Newport Beach branch. Special features included a high-end, modern entryway and reception, custom wood paneling throughout the offices, a state-of-the-art conference room, open ceilings, a café with built-in banquet seating, and specialty rotating doors with concealed pivots.
Project Type Law Office Project Team Roman Iodim (PM), Ignacio Gonzalez (PE) Jose Garcia (Super) Contract Value $2.95 M Duration 3 months Address 620 Newport Center Dr. Project Size 12,000 SF Contract Type Lump Sum Completion October 2020
casco D E S I G N S T U D I O
CascoContractors.com CascoContractors.com CascoDesignStudio.com 9850 Irvine Center Drive, Irvine, California 92618
4660 La Jolla Village Drive, Ste. 100, San Diego, CA 92122
Awards, Recognition & Memberships
Awards, Recognition and Memberships RECOGNITION FOR CASCO CONTRACTORS Best Places to Work Mid-Size Companies 2018, 2019, 2020 and 2021 7th Largest Tenant Improvement Company in Orange County 2021 11th Largest Woman-Owned Business in Orange County 2021 Most Charitable Emerging Company in Orange County 2019 24th Fastest Growing Company in Orange County 2019 2021 Civic 50 Orange County RECOGNITION FOR CHERYL OSBORN Orange County Business Journal 500 Most Influential People 2017, 2018, 2019, 2020 and 2021 Woman of the Year in Business 2014 20 Women to Watch: Cheryl Osborn Staples Business Woman of the Year, Cheryl Osborn Keynote speaker, SPIRE Awards 2018 PROFESSIONAL ORGANIZATIONS Certified Women’s Business Enterprise (WBE) Certified Women’s Business Enterprise National Council (WBENC) Commercial Real Estate Women (CREW) NAIOP Commercial Real Estate Development Association Associated Subcontractors Alliance (ASA) National Association of Women Business Owners (NAWBO) Women Presidents Organization, Platinum Member Association of General Contractors (AGC) Women in Construction (WIC)
casco D E S I G N S T U D I O
CascoContractors.com CascoContractors.com CascoDesignStudio.com 9850 Irvine Center Drive, Irvine, California 92618
4660 La Jolla Village Drive, Ste. 100, San Diego, CA 92122
References
References Client Michael Coleman
Construction Manager RiverRock Real Estate Group [email protected] 714-689-1963 Gary Hepburn Construction Manager CJ Segerstrom [email protected] 949-540-5831 Imelda Delherra Senior Director, Construction Irvine Company Office Properties [email protected] 949-720-2153 Scott Murdock Director of Construction International Workplace Group [email protected] 972-837-6644 Greg Endsley Partner Madison Street Partners [email protected] 949-468-2244
casco D E S I G N S T U D I O
CascoContractors.com CascoContractors.com CascoDesignStudio.com 9850 Irvine Center Drive, Irvine, California 92618
4660 La Jolla Village Drive, Ste. 100, San Diego, CA 92122