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Human Resources Employee Handbook
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TABLE OF CONTENTS
1.
ALI BIN ALI (ABA) HOLDING 1.1 Vision, Mission & Values
4 4 6 6 7 8 8 8 8 8 8 8
1.2 Business Ethics
1.3 ABA’s “People Power” Philosophy 1.4 Group Human Resources Department
2.
JOINING ALI BIN ALI 2.1 Employment
2.2 Grading Structure 2.3 Working Hours 2.4 Probationary Period 2.5 Relocation Expenses 2.6 Induction Program
3.
ON BOARDING PROCESS 9 Key elements of the program entail ABA’s history, policies and procedures. 9 3.1 Qatar Residence Permit (QID) 9 3.2 Family Visit Visa 10 3.3 Visa for New Born Babies 10 3.4 Family Residency Visa 10 3.5 Opening a Bank Account 11 3.6 Obtaining a Driving License 11
4.
SALARY, BENEFITS & DEDUCTIONS
13 13 13 13 14 14 14 15 15 15 15 16 16 16 16 17 18 18 19 19 20 20 21 21 21
4.1 Payment of Salary 4.2 Loans and Advances
4.2.1 New Employee Salary Advance 4.2.2 New Employee Housing Advance
4.3 Transportation 4.4 Variable Pay 4.5 Medical Benefits
4.5.1. Employee/Dependent Coverage 4.5.2 Validity of Medical Insurance Benefit
4.6 Group Life and Personal Accident Insurance Scheme
4.6.1 Life benefit
4.6.2 Ancillary Benefits 4.6.3 Application process
4.6 Staff Discounts
4.7 Leave Air Travel Tickets 4.8 Business Travel Allowances 4.9 Deductions from Salary
5.
LEAVE ENTITLEMENTS 5.1 Annual Leave
5.2 Sick Leave & Reporting Procedure
5.4 Emergency Leave 5.4 Leave without pay 5.5 Maternity Leave
5.6 Haj Leave
2 WELCOME BOOKLET - ALI BIN ALI HOLDING
PERFORMANCE REVIEWS
22 22 22
6.
6.1. 6.2.
Probationary Review
Performance management process
7.
PERFORMANCE IMPROVEMENT MANAGEMENT
23
7.2.
Gross misconduct or Indiscipline & Personal Code of Conduct Guidelines 24
7.2.1 Breach of Security/Confidentiality
24 24 24 24 24 24 24 24 24 24 25 26
7.2.2 Alcohol and Drugs 7.2.3 Conflict of Interest 7.2.4 Damage to property
7.2.5 Gambling
7.2.6 Gifts & Gratuities
7.2.7 Harassment/ Bullying
7.2.8 Misuse of Email and computer systems
7.2.9 Cash Shortage 7.2.10 Unlawful activities 7.3 Disciplinary Process 7.4 Grievance Procedure
8.
PROMOTION
28
9.
RECRUITMENT POLICY
29 29 29 30 31 31 31 32 32 32 32 32 33 33 33 34 34 34 34 34 34
9.1 Declaration of Relationship
9.2 Re-employment of Former Employees
9.3 Internal Recruitment
10.
TRAINING AND DEVELOPMENT
10.1 Training Needs Analysis (TNA)
10.2 Nomination Criteria
11.
RESIGNATION & TERMINATION 11.1 Voluntary Resignation 11.2 Involuntary Resignation
11.3 Retirement
11.4 Death or Disability
11.5 End of Service Benefits & Final Settlement
11.6 Exit Interview
11.7 Employment Certificate
12.
GENERAL INFORMATION
12.1 Dress Code & Uniforms 13.2 Health & Safety 13.3 Common Language 13.5 Employee >Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36
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